James Andrade
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Activity overview
Latest activity by James Andrade-
James Andrade created an article,
How can I reset my password or recover my email?
You can always reset your password by following the Steps in this help center article. First type visit the Help Center main page HERE When you type in your Username or pass word select "For...
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James Andrade created an article,
Sheet metal bending
We make Elevator panels too! Any number of buttons 1-100. We have forklifts for moving large orders from small businesses to large industrial buildings. -1 Elevator - $10,000 per panel -10 El...
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James Andrade created an article,
Metal Working Shipping --For Equestrian Uses
We use only the finest iron in our horseshoe products. As such after your first time, complimentary custom fitting. We can continually ship custom shoes directly to your offices, stable or service ...
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James Andrade created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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James Andrade created an article,
What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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James Andrade created an article,
How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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James Andrade created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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James Andrade created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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James Andrade created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
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James Andrade created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...